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Royal Papworth Professional Development’s Privacy Statement

1. Data protection overview
We are conscious of our responsibilities under the Data Protection Act 1998 and General Data Protection Regulation (GDPR) and we shall ensure that the personal information we obtain will always be held, used and otherwise processed in accordance with that Act and all other applicable data protection laws and regulations.

2. What personal information do we collect?
Personal information is information that can be used to identify you. It can include your name, email address, postal address and telephone number. We collect personal information when you sign up to our third party mailing list provider, Mailchimp or through our third party event ticket provider, Eventbrite for an event.
By giving us your personal details you agree that all personal data you submit may be processed in the manner and for the purposes described below.

3. Why do we collect and how do we use your information and keep it safe?
We do not and never will sell your data.
We will use your personal information when you register onto the events which you have purchased through our third party event ticket provider by storing them on a central database to create registers, delegate lists and name badges for each event. We may need to share your information with sponsors who attend events however this will only include your name and institution, no contact details will be provided.

Any information we collect is stored and processed in the UK apart from our third party event ticket provider, Eventbrite and third party mailing list provider, Mailchimp who are based in the US however they adhere to the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use and retention of Personal Data from European Economic Area ('EEA') member countries as set out in their privacy policy: Eventbrite Privacy Policy / Mailchimp Privacy Policy.

We reserve the right to share your personal information if we are legally obliged to. This includes exchanging information with other organisations for fraud and credit risk reduction and for police investigations.
We will ensure that there are appropriate technical controls in place to protect your personal details and our network is protected and routinely monitored.

4. How we collect information about you
We collect information about you in the following ways:
You may give us your information when you sign up to one of our events, via our third party event ticket provider, Eventbrite or provide details to join our mailing list through our third party provider, Mailchimp.

5. The accuracy of your data and keeping it up to date
We ask that you please let us know when you change your contact details, and then we can keep our records up to date.
While we endeavour to ensure that the information we hold about you is accurate and, where necessary, kept up to date, we shall assume that in the absence of evidence to the contrary, the information you provide us with is accurate. Should there be any inaccuracies in the information of which you inform us, or of which we become aware, it shall be promptly rectified by us.

6.Our Website  
Like most websites, we use cookies to help us track how people are using our website; this means we can improve our service and 'remember you' and your preferences.

Cookies are small amounts of information, which are stored on your computer’s hard drive. For more detailed information about cookies visit the Direct Gov website.

You may disable the use of cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please note; if you change your settings to block all cookies (including essential cookies) you may not be able to access all or parts of ("Website").

The Website uses "analytical" cookies. They help us to provide you with a good experience when you browse the Website. We also use cookies to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way the Website works, for example by ensuring that users are finding what they are looking for easily.

We will not use cookies to collect personally identifiable information about you.

You can find more information about the individual cookies we use on the Website and the purposes for which we use them in the table below:

Cookie Name Purpose Duration (persistence)
These are Google Analytics cookies used to allow us to count page visits and traffic sources so that we can measure and improve the performance of our Website. For more information about these cookies visit:Cookies & Google Analytics Session and 24 hour
PHPSESSID PHP creates a session ID when you use the Website to store and track data while you travel through a series of pages, or page iterations to differentiate you from other users. Date not set.

Please note that the owners of third party websites which the Website links to may also use cookies, over which we have no control. To opt-out of third-parties collecting any data regarding your interaction on the Website, please refer to their websites for further information.

7. Your rights
You have the right to access all personal information we hold about you. This includes:

  • Requesting a copy of any personal information we hold
  • Updating or amending any information that we hold about you
  • Changing your communication preferences at any time
  • Objecting to us processing your details for marketing purposes
  • Raising a complaint about the way your information has been used
  • The Right to be Forgotten

Under the new GDPR legislation, you have the 'Right to be forgotten. You can contact Papworth Professional Development to request that we delete any information that we hold on you. If however the Charity has a legal obligation to retain the data, we will not be able to comply until the legal retention period of the data has expired. In this case all details will be archived securely and there will be no further contact.

If you would like to contact Papworth Professional Development about any of the above issues, please email or Call: 01480 364448

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. This access request is free, must be in writing and we have 1 calendar month to respond to your request.

8. Data Retention
Papworth Professional Development collects and stores information about its delegates.  Delegates who have requested that they are not to be contacted will be archived on our database so they are available for audit purposes for 2 years. Unless there is any registration activity during the 2 years, the record will be deleted securely from our database and servers and all paper trails will be shredded

9. Direct marketing
If you have given us permission to do so, we will contact you, from time to time, to keep you up to date with course updates and a monthly newsletter via email. We will also include information on how to opt out of future marketing. If you don't want to hear from us, then we understand.  Just contact us at or call 01480 364448.

If we run an event in partnership with another named organisation then your details may need to be shared. We will be very clear what will happen to your data when you register.


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