In January 2026, Royal Papworth staff sent 319 Laudits to celebrate the everyday extraordinary achievements of their colleagues.
Our award-winning positive incident reporting platform, Laudit, allows our people to send positive feedback to one another in just a few simple clicks.
Everyone who receives a Laudit is automatically entered into a monthly draw and five winners are selected at random.
Our January winners were Adri de Sousa, Beverley Moseley, Jomon Thomas, Matthew Gibson and Tracy Keohane.
Adri de Sousa, Cystic Fibrosis Team Lead Dietitian and Chief Nurse / AHP Informatics Officer
Adri has been part of our Royal Papworth family for 18 years. She was recognised for going above and beyond to cover the cystic fibrosis clinic on her non-working day, stepping in during staff shortages to ensure our patients continued to receive high-quality care.
Adri de Sousa with chief executive, Eilish Midlane
Congratulations Adri, how does it feel to be a Laudit winner?
“It’s a lovely surprise!”
What do you like most about working at Royal Papworth?
“The ducks! They’re part of who we are, no matter where the hospital has been based, and they’re a strong part of our identity. In all seriousness, I love how staff are ‘known’ here. If you have a question, it’s very likely someone knows someone who can help. That connectivity isn’t something you find in every trust.”
Are you a morning person or a night owl?
“My daughter can confirm, mummy is NOT a morning person, so I fall into the night owl category!”
What’s something you’d like to get better at?
“Focusing on my own exercise time, I should make more of an effort!”
What’s the last thing you completed that you’re proud of?
“Although not fully completed, I’ve been part of the Cystic Fibrosis Trust’s rewrite of the 2016 nutritional guidelines and loved being able to submit my draft for the lung transplantation section in this. Soon, the wider Cystic Fibrosis Dietetic Working Group will begin the editing process.”
What do you admire about the people in your team?
“How everyone has such a variety of strengths which seem to complement each other.”
Do you have any hobbies?
“Growing herbs and vegetables. I’m at severe novice level but it gives me great joy!”
What’s the best piece of advice you’ve been given?
“‘Two things can be true at the same time’. When differences of opinion arise within a team or project, it’s helpful to pause and understand how each person is experiencing the situation. Often, small adjustments to a process can honour both perspectives and help everyone feel more satisfied moving forward.”
Beverley Moseley, Chief Clinical Physiologist
Beverley was praised by her colleague Lorraine for her contributions in delivering fruit around the hospital, assisting with collection from the workforce desk, and helping to set up the Employee Assistance Programme stand. These initiatives are always warmly received by staff, and their success relies on the dedication of our health and wellbeing team and the wider support network.
Jomon Thomas, Healthcare Support Worker
Jomon has been working at Royal Papworth for a year and a half and is based in our enhanced recovery unit. He was recognised for his willingness to help others and his excellent initiative. He consistently looks out for his colleagues, helping to ensure the team feels supported and works well together. He also plays an important role in creating a positive experience for patients.
Jomon Thomas
Congratulations Jomon, how does it feel to be a Laudit winner?
“I’ve received a Laudit previously, but this is the first time as a winner and I’m very happy about it. This is a source of motivation and inspiration to continue working with this trust.”
What do you like most about working at Royal Papworth?
“My team who inspire me.”
What’s the most adventurous thing you’ve done?
“I witnessed and helped a re-exploring open heart surgery on the unit.”
What was your first ever job?
“I worked as a merchandiser in a group of outlets in United Arab Emirates.”
What are you most looking forward to?
“To study further and become a registered nurse.”
What’s the last thing you completed that you’re proud of?
“On a busy shift I was able to finish all my tasks and help others.”
Do you have a favourite book, film or TV show?
“My favourite movie is an Indian one called Akashadoothu.”
Matthew Gibson, Theatre Porter
Matthew has worked at Royal Papworth since 2014. He was praised for his dedication, strong teamwork and diligence in ensuring all cases were completed across every theatre during a period of staff shortages and multiple emergencies.
Matthew Gibson
Congratulations Matthew, how does it feel to be a Laudit winner?
“Hard to say – it’s an honour obviously and nice to feel valued.”
What do you like most about working at Royal Papworth?
“The work we do, and how I can help make our patients’ experience better.”
What motivates you?
“Being useful to people is what makes me happy - the department, the theatres, ward staff and patients.”
Are you a morning person or a night owl?
“I’m definitely not a morning person!”
Do you have any hobbies?
“I like video games and also enjoy crosswords.”
Do you have a favourite book, film or TV show?
“I’m a big 90’s Star Trek fan TNG, DS9, even Voyager. When I was younger, I liked reading the Farseer Trilogy by Robin Hobb.”
Tracy Keohane, Cardiology Booking Assistant
Tracy has worked at Royal Papworth for 15 months. She was commended for her contribution to Super Saturday - an initiative that introduced an additional working day to help reduce waiting lists.
Tracy Keohane
Congratulations Tracy, how does it feel to be a Laudit winner?
“'Wow’ was my first word! I couldn't believe it when I opened my email. I was so surprised, and it gave me a real positive boost. My first thought was, ‘My efforts really are being recognised’. It’s so easy to fall into the trap of thinking nobody notices, so this feels amazing."
What do you like most about working at Royal Papworth?
"I love my job - in fact, I recently shared that with a new member of staff! I jokingly told her I get withdrawal symptoms if I’m not booking appointments. It’s rewarding to be so busy and know that every clinic I fill is helping a patient."
Who inspires you?
"My manager, Stephanie, inspires me. She handles the pressures of the department with such calm and grace, and she always makes time to support us no matter how busy it gets. I truly believe that behind every good team is a great leader."
What’s something you’d like to get better at?
“I want to improve my work-life balance by mastering the art of 'leaving work at the door’. I'm so invested in getting the bookings right that it can be hard to stop thinking about it, so I'm working on finding better ways to unwind.”
What’s the last thing you completed that you’re proud of?
“I’m proud to have played a part in making Super Saturday a success for our patients. Receiving a Laudit is a wonderful reminder of why we do what we do, and I’m already looking forward to the next one!"
What do you admire about the people in your team?
"I always remember my first day at Kingfisher House. Everybody in the team made me feel so welcome and I thought 'What a really lovely bunch of people’. A year later, I couldn't be prouder to be working with them. They’re so supportive and we all work so well together, even under pressure."
What’s something you’re looking forward to and why?
“I’m really looking forward to our upcoming team social games night! We work so well together under pressure, so it will be great to relax, have some fun, and strengthen those bonds outside the office. It's the perfect way to practise switching off and enjoy the company of such a supportive group."
What’s the best piece of advice you’ve been given?
"The one thing that always sticks in my mind is a colleague telling me to always remember that you could be the only person the patient speaks to that day. It reminds me to bring kindness and patience to every call, as a few minutes of my time can make a massive difference to someone else’s wellbeing."