Visiting policy for inpatients 

Receiving in-person visits can be an important part of a patient’s rehabilitation.

All inpatients can have two visitors of their choice each day for up to two hours at a time. It can be different family members or close friends visiting each time.

To allow us to continue monitoring footfall through our hospital, visits need to be booked in advanced using our online booking tool below. 

While it is not mandatory, we still welcome inpatient visitors to consider doing a lateral flow test in the 24-hours before your visit, to help protect our vulnerable patients.

If you have tested positive for COVID-19, are showing symptoms of COVID-19, or feel unwell, please do not visit (even if you have tested negative on a lateral flow test). This is essential for infection prevention and control, to protect our vulnerable patients and keep our staff safe. 

If you are unable to attend in person, please let our team know and we can help to support a virtual visit.

Exemptions can be made to the above arrangements in exceptional circumstances. Please speak to the duty matron.

Face masks

You must wear a mask in all clinical areas, which includes on the ward and in a patient bedroom. You do not need to wear a mask when first entering our hospital until you reach the ward.

Visitor guidelines

  • If you are not showing any symptoms of COVID-19, we welcome you registering a negative lateral flow test before you come, if you are able to. 
  • Do not visit a patient if you have COVID-19. 
  • If you are displaying COVID-19 or flu-like symptoms, please stay at home and do not visit, even if you have tested negative on a lateral flow test.
  • If a patient has tested positive for COVID-19, they should not have visitors within 14 days of the positive result unless there are exceptional circumstances and the visit has been agreed by the duty matron. 
  • Visits should take place between 14:00-17:30 or 18:30-20:00. Visiting outside of these hours will only be permitted in exceptional circumstances and should be agreed with the duty matron.  
  • Please wear a surgical mask when in a patient's bedroom and on the ward. You do not need to wear a mask when first entering our hospital until you reach the ward.
  • Please wash your hands on entering and leaving the ward and use alcohol gel regularly.
  • There may be times when you also need to wear enhanced personal protective equipment (PPE), including a visor, gloves and apron. TYou will be advised and helped by a member of staff if this is the case.
  • Please only use the visitor toilets on the ground floor of the hospital during your visit.

We may need to change our visitor policy at short notice in line with any changes to the risk of COVID-19 transmission.

Getting here

Book your visit 

Once you have read our visitor guidelines, please use our online booking tool to arrange an inpatient visit. Click the relevant ward below and follow the instructions.

Critical care

Book an in-person visit


Please note: In the box that asks for the patient's NHS number, please just write the patient’s name.

Tel: 01223 638400

View the access guide on the AccessAble website (link to external site)

3 North
Book an in-person visit

Please note: in the box that asks for the patient's NHS number, please just write the patient’s name.

 

Tel: Rec - 01223 638350 East - 01223 638365

View the access guide on the AccessAble website (link to external site)

3 South
Book an in-person visit

Please note: in the box that asks for the patient's NHS number, please just write the patient’s name.

 

Tel: Rec - 01223 638305 East - 01223 638306 West - 01223 638304 

View the access guide on the AccessAble website (link to external site)

4 North
Book an in-person visit

Please note: in the box that asks for the patient's NHS number, please just write the patient’s name.

 

Tel: Rec - 01223 638430 East - 01223 639450 West - 01223 638446 

View the access guide on the AccessAble website (link to external site)

4 South
Book an in-person visit

Please note: in the box that asks for the patient's NHS number, please just write the patient’s name.

Tel: Rec - 01223 638475 East - 01223 638410 West - 01223 638440 

View the access guide on the AccessAble website (link to external site)

4 South East (Cystic Fibrosis)
Book an in-person visit

Please note: in the box that asks for the patient's NHS number, please just write the patient’s name.

Tel: 01223 638410

View the access guide on the AccessAble website (link to external site)

5 North
Book an in-person visit

Please note: in the box that asks for the patient's NHS number, please just write the patient’s name.

 

Tel: Reception - 01223 638510 East - 01223 638520 West - 01223 638525

View the access guide on the AccessAble website (link to external site)

5 South
Book an in-person visit

Please note: in the box that asks for the patient's NHS number, please just write the patient’s name.

 

Tel: Reception - 01223 638545 East - 01223 638535 West - 01223 638515

View the access guide on the AccessAble website (link to external site)

Day Ward

Visits to the Day Ward are only permitted in exceptional circumstances. Please speak to the clinical team if you would like to ask permission to visit. 

Tel: 01223 638150

View the access guide on the AccessAble website (link to external site)