Visiting policy

Please do not visit our hospital if you:

  • Have tested positive for COVID-19
  • Are showing symptoms of COVID-19
  • Are showing symptoms of flu or have flu-like symptoms
  • Have had a case of diarrhoea or vomiting in the past 48 hours 

This is essential for infection prevention and control to protect our vulnerable patients and keep our staff safe.

If you are unable to attend in person due to the above factors or any other reasons, please let us know and we will help arrange a virtual visit for you.

Face masks

We are following national guidance on face masks.

Each NHS trust completes their own risk assessment based on national and local risks, such as infections rates and the fact our hospital benefits from single en-suite rooms for all our inpatients.

With consideration of the above, our guidance is that face masks should be worn in all clinical rooms (in outpatient and inpatient areas).

Patient and relatives are welcome to wear face masks on entering the hospital if they want to.

Outbreaks and hospital-acquired infections are under constant review by our infection prevention and control team.

Visitor guidelines

  • Do not visit if you have COVID-19. 
  • If you are displaying COVID-19 or flu-like symptoms, or have had a case of diarrhoea or vomiting in the past 48 hours, please stay at home, even if you have tested negative.
  • If a patient has tested positive for COVID-19, they should not have visitors within five days of the positive result unless there are exceptional circumstances and the visit has been agreed by the nurse in charge. 
  • Please wear a surgical mask when in a patient's bedroom if requested to do so.
  • Please wash your hands on entering and leaving the ward and use alcohol gel regularly.
  • There may be times when you also need to wear enhanced personal protective equipment (PPE), including a visor, gloves and apron. You will be advised and helped by a member of staff if this is the case.

We may need to change our visitor policy at short notice in response to COVID-19 transmission.
 

Getting here

Ward visiting times

Critical care

Visiting times

10:00 to 22:00 (no visiting between 14:00 - 15:00 to allow for patient rest). 

A maximum of two visitors are allowed per patient at any one time, though these visitors can change each day. 

Visiting outside of these times can be made in exceptional circumstances, and should be discussed with the nurse in charge and/or duty matron. 

Contact

Critical care north - 01223 638870 

Critical care south - 01223 638280

Access guide

View the access guide on the AccessAble website (link to external site)

3 North

Visiting times

Open visiting 

Contact

Reception01223 638350 

3 North East - 01223 638365

Access guide

View the access guide on the AccessAble website (link to external site)

3 South

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)

Contact

Reception01223 638305 

3 South East - 01223 638306 

3 South West - 01223 638304 

Access guide

View the access guide on the AccessAble website (link to external site)

4 North

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)

Contact

Reception - 01223 638430 

4 North East - 01223 638450 

4 North West - 01223 638446 

Access guide

View the access guide on the AccessAble website (link to external site)

4 South West

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)

Contact

Reception - 01223 638475 

4 South West - 01223 638440 

Access guide

View the access guide on the AccessAble website (link to external site)

4 South East (Cystic Fibrosis)

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)

Contact

Reception - 01223 638475 

4 South East - 01223 638410

Access guide

View the access guide on the AccessAble website (link to external site)

5 North

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)

Contact

Reception - 01223 638510 

5 North East - 01223 638520 

5 North West - 01223 638525

Access guide

View the access guide on the AccessAble website (link to external site)

5 South

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)

Contact

Reception - 01223 638545 

5 South East - 01223 638535 

5 South West - 01223 638515

Access guide

View the access guide on the AccessAble website (link to external site)

Day Ward

Visiting times

One visitor allowed in bays/side rooms per patient for pre-procedure only.

Unfortunately we cannot accommodate visitors in the treatment lounge or discharge lounge due to capacity reasons. 

Patients' visitors / next-of-kin will be contacted when the patient is ready for discharge.

Contact

01223 638150

Access guide

View the access guide on the AccessAble website (link to external site)