Coronavirus (COVID-19): Advice and guidance for patients, plus the latest visiting restrictions
The safety of our patients and the experience they have while in our care is the priority of all staff at Royal Papworth Hospital.
New national restrictions came into place for England on Thursday 5 November. Royal Papworth Hospital remains open for all the usual treatments we provide for heart and lung patients. We are here to treat you and will keep you safe during your visit. Please do not delay your treatment.
Please see below for the latest guidance for inpatients and outpatients.
Visiting of inpatients remains suspended at Royal Papworth Hospital. However, there may be exceptional circumstances where we allow controlled visiting, which will be communicated through the senior nursing team on whichever ward you or your family member is staying.
Our staff adhere to the highest of infection prevention and control standards and will always adhere to Public Health England guidance on Personal Protective Equipment (PPE), in addition to strict hand hygeine. Our individual patient rooms with en-suite also ensure that patients are kept as safe.
Anyone attending an outpatient appointment must do so alone, unless in exceptional circumstances - such as our lung cancer patients - when you have agreed this in advance with the specialist nurses or booking team. You can be dropped off at our main entrance by a family member, friend or carer but they must not enter the hospital building. This is to protect our patients, many of whom are in high-risk groups, and to ensure appropriate social distancing in our waiting areas.
When arriving at our main entrance, you will be greeted by our friendly security team who will point you to the outpatients waiting area. All outpatients must wear a face mask or covering, which are provided if you do not have one. We have regular hand sanitiser dispensers, floor markings, perspex screens at staff interaction points and appropriate seating for social distancing. You can view a video which will help you to plan your visit in light of the COVID-19 restrictions here.
More advice on visiting restrictions and outpatient appointments
If you are attending an outpatient appointment at Royal Papworth Hospital, this page provides information which you may find useful for your visit.
We are now offering video consultations to some patients who have been identified by their doctor or nurse as someone who may be suitable for this type of appointment.
If you are staying in Royal Papworth Hospital overnight, this page provides information which you may find useful.
As a patient, relative or carer sometimes you may need support, advice and information or someone to act on your behalf.
Find further information on Royal Papworth Hospital's consultants here.
We have a range of patient information leaflets available to download.
If you have come to Royal Papworth Hospital as a patient, then please tell us about your experience.