Patients have the right to have access to information that we hold about them.
The Data Protection Act 1998 gives patients the right to apply for access to their medical records (these are known as subject access requests). If you wish to view your records or have copies supplied, you can apply either by writing, by telephone or by downloading the authority form.
If you wish to access casenotes for a patient who is deceased then these applications are made under the terms of the Access to Health Records Act 1990. The Patient Representative Form will need to be completed before copies can be made. You can apply either by in writing, by telephone or by email to the same Access Team as outlined below.
To safeguard the Patients Records any copies cannot be released without patient consent first being provided via the completion of the authority form. Proof of identification will also need to be provided e.g a copy of a Driving License or a Passport to safeguard the patients information.
All documentation can be returned to:
Subject Access Requests (SARs)
Royal Papworth House
10 Spitfire Close
Ermine Business Park
Alternatively all documents can be sent electronically to the following secure email address: email@example.com
Can access be refused?
There are sometimes circumstances when access can be refused:
What charges are made?
There is no charge for this service.
How long will my application take?
Once we have received your completed application, we will process this, usually within the prescribed timescale of 20 working days after receipt of consent. In exceptional circumstances the request can sometimes take longer, however, in this instance we would contact you to advise you accordingly.
Our SARs Team are happy to help if you have any problems or queries in respect of making an application. Telephone 01223 639979.