Feedback from patients 

Feedback from patients - December 2018

"Everything was carried out to the highest possible standard. Every member of staff treated me with the utmost respect and above all, genuine kindness. Papworth Hospital in my experience is a model of the best possible medical care both in technical terms and genuine patient care terms.  Thank you all so much for everything."  - Varrier-Jones Ward

"Staff, doctors, nurses, every member of staff are absolutely wonderful." - Chest Medical Unit

"Courtesy and care distributed to all with humour by all staff, medical, nursing and support." - Hugh Fleming Ward

 

Feedback from patients - November 2018

"The entire staff were friendly and professionally competent. Very happy with the care received." - Cardiac Day Ward. 

"I felt so well looked after, thank you!" - Cardiac Day Ward. 

"Very kind and helpful staff." - Thoracic Day Ward. 

"Couldn't wish for better treatment." - Thoracic Day Ward. 

Feedback from patients - October 2018

Here is some feedback we received from patients during October 2018: 

"Please thank all the staff on Hemingford, there is no way I could fault them, even if I had wanted to." - Hemingford Ward.

"The staff were kind, polite and friendly.  Very reassuring.  Ward was spotlessly clean and tidy." - Cardiac Day Ward. 

"I can say wholeheartedly that your staff - all of them, are your greatest asset.  Everyone is happy to work here and take pride in looking after us - even when we are at our most demanding.  The team spirit is obvious and impressive.  I sincerely hope that you manage to keep it after the move.  The system works smoothly and efficiently.  Everyone can be proud.  Thank you all."Varrier-Jones Ward. 

"Delightful, caring, professional staff, ten out of ten, thank you so much." - Varrier-Jones Ward. 

"As an overview, I confirm that the standard of nursing care and all aspects of treatment during my stay was of the highest standard." - Mallard Ward. 

"I was totally happy with the treatment I received from arrival to departure and throughout my stay.  A cheerful and friendly team.  Many thanks." - Varrier-Jones Ward.

"The staff have been unbelievable, I don't know how they do it." - Mallard Ward. 

"Lovely team, felt safe and looked after. Thank you." -  Cardiac Day Ward. 

"All staff were excellent in care and smiles, which to me, is like my family.  Cannot fault anything or anything - so much care.  Nicole - eleven out of ten - Perfect." - Cardiac Day Ward. 

"All the doctors and nurses are wonderful." - Thoracic Day Ward. 

"I feel very lucky and grateful to be treated by such a great team of staff at every level.  Thank you so much." - Varrier-Jones Ward. 

"Staff could not do enough for you and work so hard and very long hours." - Chest Medical Unit.

"I would like to thank all the doctors, nurses and staff from the bottom of my heart." - Hugh Fleming Ward. 

"It was a privilege to come to this centre of excellence." - Respiratory Support and Sleep Centre. 

"It was like staying in a five star hotel - first class.  All staff are first class, thank you." - Patient, Cardiac Day Ward.

"I attend six hospitals; coming to Papworth is the best.  The staff are so caring nothing is too much for them. They are worth their weight in gold." Patient, Respiratory Support and Sleep Centre. 

"The junior doctors and nurses were very helpful and efficient. Dr Grace and the nurses put me at ease as I was nervous beforehand. Thank you." - Patient, Varrier-Jones Ward. 

"I was treated with care always." - Patient, Respiratory Support and Sleep Centre. 

Where are we based?

Royal Papworth Hospital NHS Foundation Trust
Papworth Everard
Cambridge
Cambridgeshire
CB23 3RE

Telephone:  01480 830541

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