What to bring with you

Please bring with you your appointment letter, any medication you are taking and any specified items in your appointment letter. Please also ensure you have adequate change for the car park. Details of current car parking charges can be found here

Arrival at Royal Papworth Hospital

When you arrive, report to the reception desk indicated in your appointment letter or the main hospital reception. Please show your appointment letter to the receptionist who will ask to check your personal details and then direct you to the appropriate waiting area.

Main reception is open between the hours of:

0745-2000
Monday to Friday

0930-1700
Weekends and public holidays

We aim to see patients as close to their appointment time as possible, however from time to time there may be unforeseen delays. We will endeavour to minimise waiting times and will keep you informed of any delays. 

Special requirements

If you have any special requirements, please let us know prior to your appointment. These might include, for example, accessibility requirements or the need for translation services.

Large-print versions of hospital information booklets are available on request.  

Amenities

The Garden Restaurant is located in the Ellen Kemp building at the centre of the hospital site. The restaurant is open 0730-1900, seven days a week.

The Royal Papworth Hospital Charity shop - which is open 1000-1600, Monday to Friday - sells snacks, newspapers, gifts, toiletries and branded goods. 

Infection prevention and control

The prevention and control of infection within the hospital is extremely important.

Some infections, which may not cause concern in the wider community, can be very hazardous for frail patients, those who have recently undergone an operation or those with certain medical conditions. This is one reason why it is so important that even fit and healthy visitors take certain precautions against infection.

Alcohol hand gel is provided at points around the hospital and should be used by staff, patients and visitors. Please use it. Similarly - please don’t hesitate to remind your doctor or nurse, if the need arises, to clean their hands. Please don’t be embarrassed - you are encouraged to do this.

If you, or any member of your household, have suffered symptoms of diarrhoea and/or vomiting within 48 hours prior to your appointment, please telephone the department you are due to attend for advice.

Your personal and clinical information and how it will be used 

Details on how we store and process data about our patients and partners can be found here

Your right to receive copy letters

If you would like to receive copies of the letters written about you to your GP and other health professionals, please let the receptionist know on your arrival at the hospital.

This page provides general information which we hope you find useful, but please also read your appointment letter carefully as that will give you more specific information.

If you require additional information prior to your appointment, please ring the hospital on 01480 830541 and ask to speak to the Booking Office or the nurse in charge of the department you are due to attend for your appointment. They will be happy to help you.

Where are we based?

Royal Papworth Hospital NHS Foundation Trust
Papworth Everard
Cambridge
Cambridgeshire
CB23 3RE

Telephone:  01480 830541

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