Coronavirus: Our latest COVID-19 advice for our patients and relatives
Please find frequently asked questions below.
Telephone: 01223 638606
In-person socially distant appointment: Available on Mondays or Thursdays, please contact us using the above details to arrange.
Directions on how to find us are here but we'll most likely arrange to meet you in the atrium.
Virtual appointment: Available via MS Teams or Webex every week day at a mutually convenient time
A list of useful resources is available here.
Please complete the online form and submit your request. Alternatively, please phone us on 01223 638606 to discuss your requirements.
To find out if a book is available, please search our online catalogue Elms. Our Elms user guide provides step-by-step instructions. Alternatively, follow the short summary steps below.
If you change the drop down menu to Papworth, you can search our local print collection. You can search by title or author.
If we do not have the book you need, you can change the drop down menu to ALL and then search other libraries in our East of England consortium. If the title is available in one of these libraries, please email or phone us with the book details and ask us to place a hold request.
If the item is not held by any libraries in our consortium, please email or phone us and we will see if we can arrange an inter-library loan from a different NHS library.
The easiest way to find out which journals we have current subscriptions to is through our journal list on NICE. You will need an Open Athens account to log in. Please use this quick instruction guide to help you.
To renew an item currently on loan, please visit our online catalogue Elms. Our Elms user guide provides step-by-step instructions. Alternatively, follow the short summary steps below.
In the top right hand corner, you can login with your User ID and PIN. (If you do not remember your login details, please email us and we can provide them for you). Once logged in, find the My Account tab. Choose the option to Renew My Materials and then select the items you wish to renew.
If the items are on loan from the Papworth print collection, you can renew them twice (as long as another library user has not requested them).
If the items are on loan from another library, please email us and usually we will be able to renew them on your behalf.
When you first register to join the library, you will receive an email with the subject 'Library Notice'. Your user ID and PIN are included at the bottom of this email and these allow you to login to the library catalogue Elms. The email will be sent from the following address: email@example.com. If you cannot find this email in your inbox, please check your junk folder. If you are unable to locate this email, please email the library and we can send your login in details to you.
Our ebook collection is hosted by three different platforms to ensure access to a wealth of different publishers. To search all titles, please use our library catalogue Elms. Our Elms user guide provides step-by-step instructions. You can also search the individual databases: Clinical Key, Cambridge Core or EBSCO. For more help, please view the electronic resources page.
All platforms require an OpenAthens account to access the ebooks. If you do not have an Open Athens account, please register here.
The Library Service enquiry desk at the new Royal Papworth Hospital is situated on the First Floor, in the clinical admin area. Due to social distancing measures, we ask that you contact us by phone or email in the first instance and we can organise a meeting if required.
We are currently offering training via Webex or MS Teams in 1-1 or small group sessions. Please visit the training page and complete the blue form on the right hand side to request the session of interest to you.
Please follow the step-by-step instructions in this guide.
A step-by-step guide on how to access UpToDate and download or print articles is available here.