Coronavirus (COVID-19): Advice and guidance for our patients, plus the latest visiting restrictions
Our postcode is CB2 0AY. However, some sat navs will need to be updated before they display this address. If you do not update your sat nav, you may want to use CB2 0QQ as an alternative, which will direct you to Car Park 2 (next door to the hospital).
To keep patients safe, you may be asked to pick-up diagnostic equipment from the drive-through facility outside the front of our hospital to save you coming inside our building. This is based in the car park outside the front of our hospital. The postcode is CB2 0AY, although older sat navs will need to use CB2 0QQ which will take you to the nearby Rosie Hospital. Our hospital is the big blue building near the multi-storey car park (yellow and grey).
Please note that the north entrance to our hospital is currently closed. If arriving via bus, you will be dropped off at our north entrance. Please make your way round to the other side of our hospital to gain access to the building.
Parking is free at all park and ride sites in Cambridge and there are disabled spaces located close to the bus stops. Download the information leaflet here.
Please note: works are under way to amend the timetables on display at bus stops to clearly show they visit Royal Papworth Hospital. If you are unsure, please ask the bus driver.
Trumpington park and ride
The postcode for Trumpington park and ride is CB2 9FT.
Busway routes A and D come to the Cambridge Biomedical Campus and stop outside the hospital's north entrance, just off Francis Crick Avenue. Please check with your driver that they are stopping at Royal Papworth Hospital.
Babraham Road park and ride
The postcode for Babraham Road park and ride is CB22 3AB.
There is only one bus service from Babraham Road and it stops at the Addenbrooke's Hospital bus stop. From there it is a 15-minute walk to Royal Papworth (download a PDF map of the Campus).
As well as the park and ride buses, many other buses stop on Francis Crick Avenue on the Cambridge Biomedical Campus.
To find a bus route that is suitable for you, please visit Google Maps, type in ‘CB2 0AY’ and then select ‘directions’. If you then enter your home post code you will be shown a selection of suitable buses.
The Stagecoach bus app can also help you plan your journey and provides real time bus information.
For complete directions use the Route Planner on the AA website. Our postcode is CB2 0AY. Please note that some older sat nav systems may not recognise this postcode, so use CB2 0QQ as an alternative (this will direct you to the adjacent Car Park 2).
Car parking including disabled bays
There are several spaces outside the hospital to allow for patients to be dropped off or picked up, but these have a maximum 30-minute stay. We also have six blue badge spaces in this area. These have a maximum stay of four hours. There are additional disabled spaces on levels 1-4 of Car Park 2 which is next door to the hospital.
The bays directly out the front of the hospital have a maximum stay of five minutes.
Multi-storey Car Park 2
We have 555 spaces (allocation shared with Cambridge University Hospitals) for patients and visitors in multi-storey Car Park 2, which is situated 150 yards from our south entrance.
We do not own Car Park 2. It is run by Saba who are a private company.
The postcode for Car Park 2 is CB2 0QQ. Upon exiting the car park by foot, Royal Papworth Hospital is a very short walk as you exit the car park , the hospital is the large blue, curved building which runs directly opposite the car park. If you cannot see the hospital, then you will have come out the wrong exit.
Prices correct as of 1 April 2020:
Patients parking in Car Park 2 will be entitled to discounted rates of £4.00 per day, but you will need to show your appointment letter or card at the customer service desk within the car park for the discount to be applied. If you have repeat outpatient appointments over a seven-day period, you can also qualify for this £4.00 rate, but again you will need proof of multiple appointments.
Please be aware that the operators, Saba, offer no discounted rates for inpatients who may be keeping a car in the car park for multiple days on end without leaving. It is best therefore that you are dropped off and picked up if staying with us as an inpatient, or travel via public transport.
Discounted rates are available for frequent visitors. You can buy a seven day ticket or a 14 day ticket. To obtain either of these please take a ticket as you enter the car park and then exchange it at the customer service desk for the period you require on the ground floor of Car Park 2. Pay the fee at the pay machine to validate the ticket - keep this ticket and use it each time you exit the car park.
More information on Car Park 2. (Link to external site)
If you park in Car Park 1 on the Cambridge Biomedical Campus, this is about a 10-minute walk to Royal Papworth Hospital. Please follow the signs on the campus.
If you live near a train station, you may prefer to travel by train to Cambridge Station and take a bus to the hospital or nearby Francis Crick Avenue.
Alternatively, you could take a taxi from Cambridge Railway Station to the new hospital (2.5 miles), which would take around 10-15 minutes depending on traffic.
Shelford Railway Station is also a similar distance away (three miles) but there is no taxi rank, so a taxi would need to be booked in advance.
Please see 'Travelling to the hospital by car'
If you are travelling to Royal Papworth Hospital for NHS treatment, you may be entitled to help from the hospital with your travel costs, including parking fees. You or your partner (including civil partners) must produce evidence of the car parking ticket and eligibility for any of the following benefits:
Travel costs payable are those ‘necessarily incurred’. This means travel by the cheapest means of transport available at the time you travel.
The type of paid travel costs:
To claim travel costs you or your representative should go to the cashiers office on the ground floor of the hospital. You must bring with you appropriate documentation (within date) showing your entitlement to have travel costs paid (e.g. benefit book, letter of notification of your entitlement).
If you do not bring evidence of your entitlement you will not be refunded on the day. You will have to claim a refund using a HC5(T) form, which will have to send to the appropriate benefit office.
Instructions are provided on the form and are available from Main Reception or download from the NHS Choices Website.
If you need someone to travel with you for medical reasons, you may also get help with your 'escort' costs, providing you are entitled to help with your own costs.
To obtain 'escort' costs, an escort stencil which can be obtained from the Reimbursement Office (next to main reception) or by ringing 01223 639117.
Escort costs are only payable on the completion of this form, signed by a senior nurse or doctor on the ward.
Plan your journey and visit - view detailed access guides on the AccessAble website.
For information about travelling to and from Royal Papworth Hospital, contact PALS on 01223 638896.
For information about travel costs, contact the Patient Reimbursement Office on 01223 639117.
If you have any queries, ask your nurse to contact our social worker on 01223 639081 or 01223 638631.
Further advice may be found online at the NHS Choices website.
Visitors in receipt of one of the qualifying benefits visiting a close relative may be able to receive assistance in the form of a Discretionary Care Grant. Further information about this assistance can be obtained from your local council.
Royal Papworth Hospital NHS Foundation Trust
Cambridge Biomedical Campus
Please note: Please use CB2 0QQ as an alternative if unsure.
Telephone: 01223 638000 (switchboard)