Our award-winning positive incident reporting platform has had its 10,000th submission since launching in September 2018.
Laudit is a simple and quick platform which allows staff at Royal Papworth Hospital to celebrate the everyday extraordinary achievements of their colleagues.
Consultant cardiologist Dr Will Davies devised the idea after a particularly difficult case in a cardiac cath lab which achieved a good outcome.
“Research has shown that praise from peers can dramatically increase motivation and performance,” said Dr Davies.
“While we were diligently reporting incidents and near misses – which is of course important – we had no way of acknowledging excellence.
“This is why I wanted to make it as simple as possible for our people in the hospital to recognise colleagues.”
Staff nurse Rosie from our critical care team (centre) received our 10,000th Laudit. She was nominated by education charge nurse Scott (right). Both are pictured here with Royal Papworth Chief Executive Eilish Midlane (left)
Laudit enables healthcare staff to send positive feedback to one another in a few clicks.
They enter their name, the name of the recipient, select which of our values the positive incident is relevant too (compassion, excellence, collaboration) and then provide detail about what happened.
As well as being sent to the recipient as an email, it also notifies the recipients’ line manager.
“What we have increasingly seen over time is that at moments of great pressure, rather than being too busy to send Laudits, people take the time to thank their colleagues for their excellence,” added Dr Davies.
“Reaching our 10,000th ‘Laudit’ at Royal Papworth is a wonderful milestone which highlights the culture we are trying to create here.
“It continues the trend of our people increasingly turning to Laudit to capture excellence and thank their colleagues for what they achieve together every day.”
The numbers back that up, too.
There were 4,708 ‘Laudits’ sent at Royal Papworth Hospital in more than three and a half years from September 2018 to May 2022; there have been over 5,300 sent in then fewer than two years since then.
In December 2023, Royal Papworth staff sent more praise to their colleagues than ever before with 370 submissions, the equivalent of 12 per day.
Last year, Laudit won a prestigious national healthcare collaboration award for promoting staff wellbeing and recognition, having been praised by judges for being a ‘really simple idea, effective and low cost with fantastic results across all staff groups’.
Laudit has been funded by Royal Papworth Charity and Health Innovation East, with technical support from Amazon Web Services.
If you would like to find out more about Laudit, please visit www.laudit.org.uk or email laudit@nhs.net.