Health Literacy Awareness Training
Enhance your skills and support your patients, team, or department
We run scheduled Health Literacy Awareness training but can also como to your department, team meeting or event to run a session tailored to your team at a time convenient to you. These interactive sessions show practical ways to communicate clearly, support patients, and make the most of health information. Check our training dates here or contact us to book a session.
What is Health Literacy?
Health literacy is the ability to access, understand, evaluate, and use health information to make informed decisions about your health and care. It also reflects the responsibility of health organisations to provide information clearly and support people in acting on it.
Why it Matters
Good health literacy helps people:
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Manage conditions effectively
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Follow treatment plans accurately
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Attend screenings and vaccinations
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Navigate the health system confidently
Limited health literacy can lead to poorer health, delayed care, difficulty managing long-term conditions, and higher hospital admissions. It disproportionately affects older adults, those with long-term conditions, or people facing language or socio-economic barriers.
How the Library Can Help
We support staff in using health information effectively. Our services include:
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Health Literacy Awareness training
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Giving feedback on patient information leaflets
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Accessing reliable resources
Practical Tips to Improve Health Literacy
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Ask questions and confirm understanding (Teach-Back)
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Use plain-language resources with visuals where possible
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Clarify options, actions, and next steps
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Make use of Library resources for patient-focused guides and tools